Data Protection Policy

Carzytime Privacy Policy —
Your Data, Our Responsibility

Carzytime understands how valuable your personal information is. This page explains in plain language what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
256-bit SSLEncryption
No Third PartiesData Is Never Sold
You're in ControlYou Can Delete Your Data

1. What Information We Collect

What Information Is Collected from Registration Through Use

Some information is collected when you register and use carzytime. This information is necessary to deliver our services and ensure security. A detailed breakdown of what is collected is provided below:

Identity Information
Name, date of birth, national ID number (for KYC)
Contact Information
Mobile number, email address (if provided)
Financial Information
bKash/Nagad number, transaction history
Betting Information
Betting history, win and loss records
Device Information
Device model, OS version, app version
Location Information
IP address, general geographic region

While providing your information is voluntary, certain details — such as your mobile number — are required to use carzytime's services. We only collect what is necessary, nothing more.

Our Commitment

Carzytime never stores your password, full bank account number, or OTP. We simply do not hold this information.

2. How Your Information Is Used

Purpose & Use of Collected Information

Carzytime uses your information only for specific, legitimate purposes. Those purposes are clearly outlined below:

  • Account Management: To create, verify, and secure your account.
  • Service Delivery: To operate betting, payment, and casino services.
  • Transaction Processing: To process deposits and withdrawals.
  • Providing Support: To understand your issue and resolve it quickly.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Service Improvement: To improve and enhance the user experience.
  • Offers & Notifications: To send you relevant offers based on your preferences (with your consent).

What We Don't Do: Your data is never sold to third parties or shared with advertising companies.

3. Who Your Information Is Shared With

When Third Parties May Receive Your Information

Carzytime does not generally share your personal information with anyone. However, in limited cases, minimal information may be shared with trusted partners to deliver our services:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
  • Technology Service Providers: Trusted providers for server hosting and technical services — they are not permitted to use your data for any other purpose.
  • Legal Authorities: We may be required to share information with government authorities under a lawful order in accordance with Bangladesh law.
  • Fraud Investigation: To assist in investigations into money laundering or fraud.

Even in the above cases, only the minimum necessary information is shared. All of carzytime's partners are contractually bound to maintain the confidentiality of your data.

4. Security Measures

How Your Information Is Kept Secure

Carzytime uses internationally recognised security technology to protect your data. The key pillars of our security framework are:

  • SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit encryption.
  • Database Encryption: Stored data is encrypted and cannot be read directly.
  • Two-Factor Verification: OTP verification is required for login and withdrawals.
  • Real-Time Monitoring: Suspicious logins or transactions are flagged automatically.
  • Regular Security Audits: Regular third-party security audits are conducted to verify system integrity.
  • Limited Access: Only authorized carzytime staff may access specific data.
You Can Help Too

Use a strong password, never share your OTP with anyone, and change your password after logging in on an unfamiliar device.

5. Cookie Policy

Details on cookie usage across the website and app

Carzytime uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings, though doing so may affect the functionality of some services.

6. Your Rights

Your Rights Over Your Information

Carzytime believes you should have full control over your own data. Your rights are detailed below:

Rights What You Can Do Accessibility
Right to Access You may request to see what information we hold about you Direct
Right to Correction You can request corrections to inaccurate or outdated information Direct
Right to Deletion You may request account closure and deletion of your data On Request
Portability You may request a copy of your data On Request
Dismiss Notification You can opt out of promotional SMS/emails Direct
Submit a Complaint You may report a privacy violation Direct

To exercise these rights Help Center Contact us or email support@carzytime.ws. Responses are typically provided within 7 business days.

7. Minor Protection

Protection of Minors' Data

Carzytime is strictly for users aged 18 and above. We do not knowingly collect information from minors. Our measures to protect minors include:

  • Age is verified at the time of registration.
  • If an account is found to belong to a minor, it is immediately closed and all associated data is permanently deleted.
  • Parents or guardians may file a complaint regarding a minor's account.

If you believe someone under 18 in your household is using carzytime, please contact us immediately Help Center Let us know.

8. Data Retention Period

How Long We Retain Your Data

Carzytime does not retain any information longer than necessary. Retention periods depend on the type of data:

  • Account Information: For the duration the account is active, and for 3 years after closure (as required by law).
  • Transaction Records: 5 years — to comply with financial regulations.
  • Support Conversations: 2 years.
  • Login Log: 90 days.
  • Inactive Accounts: Data is reviewed after 12 months of inactivity.

Once the specified retention period ends, data is securely deleted or irreversibly anonymised.

9. Changes to the Privacy Policy

Policy Update Process

Carzytime may update this Privacy Policy as needed. When changes are made:

  • The last updated date on this page will be revised accordingly.
  • You will be notified of any significant changes via SMS or app notification to your registered mobile number.
  • Continued use of the site after any changes will be considered acceptance of the updated policy.
  • If you do not agree to an updated policy, you may request to close your account.
Tip:

Check back on this page from time to time. The last updated date will tell you whether the policy has changed.

10. Contact & Complaints

For privacy-related questions and complaints

If you have any questions about this Privacy Policy, concerns about your data, or wish to exercise any of your rights, please contact us:

  • Email: support@carzytime.ws
  • Live Chat: carzytime is available on web and app 24/7
  • Help Center: help-center Detailed guide on this page

There is a dedicated priority line for privacy-related complaints. Responses are typically provided within 48 hours.

Why Your Data Is Safe with carzytime

Key Features of Our Data Security

End-to-End Encryption

All your data is transmitted and stored with 256-bit SSL encryption. No one can intercept it in transit.

256-bit SSL
No Data Selling

Carzytime never sells your information to advertisers or third parties — that is our core commitment.

Zero Sale
You're in Control

You have the right to view, correct, or delete your data — submit a request at any time.

Full Control
Minimum Data Collection

Only the information necessary to provide the service is collected. No unnecessary data is ever requested.

Data Minimization
Clear Explanations in Plain Language

Everything is explained in plain language instead of complex legal jargon. There are no hidden terms.

Transparent Policy
24/7 Support

Live chat support in Bangla for any privacy-related questions — available 24/7.

Always Active

Privacy FAQs

Frequently Asked Questions About Data Security

Absolutely not. carzytime never stores or has access to your bKash/Nagad PIN, bank password, or OTP. Payments are processed directly through the payment gateway — carzytime is never in between. If anyone claims to be carzytime and asks for this information, it is a scam.

No. Your betting history is entirely private. Only you and authorised carzytime staff (on a limited basis) for security and support purposes can view it. No friend, family member, or third party can access it.

Most data is deleted, though financial transaction records are retained for 5 years to meet legal obligations. This information is not shared with third parties and is permanently deleted once the retention period expires.

The carzytime app requests only the permissions required to deliver its services, such as internet access and notifications. We do not access your photos, contacts, or any other personal files.

Start Betting Safely on carzytime

Your data is secure, your payments are safe — join now

বাংলা